Refund policy

Last Updated: June 2026

At TabShell, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase or order confirmation is required.

Return Process

To initiate a return, please contact our support team at:

Email: info.tabshell@gmail.com

Please include your order number and reason for the return. Our team will provide return instructions.

Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional processing time before the refund appears in your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number

  • Photos of the item

  • A brief description of the issue

We will work quickly to resolve the problem at no additional cost to you.

Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Non-Returnable Items

The following items are not eligible for return:

  • Gift cards

  • Personalized or custom-made products

  • Final sale or clearance items

Shipping Costs

If the return is due to a customer change of mind, return shipping costs are the responsibility of the customer.

If the item is defective, damaged, or incorrect, TabShell will cover the return or replacement costs where applicable.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

TabShell
Email: info.tabshell@gmail.com
Phone: +44 7832 621663

We appreciate your trust in TabShell and are committed to providing excellent customer service.